In accordance with business philosophy of Honesty, Trustworthiness, Profession and Innovation, Shenzhen Robotsung Automation Technology Co., Ltd insists on developing based on technology and surviving based on quality. We value and provide every customer with top quality product and service.
How to operate
There is English manual or guide video that show you how to use machine. If you still have any questions, please contact us by e-mail / skype/ phone/ Trade-Manager online service.
Free parts send to you in machine warranty period. Technical support will be provided always. Please do not worry about maintenance or repair issues. Our technology and service team will help identify problems, and accordingly provides an optimal solution. You can also get help by sending an e-mail. We will get back to you as soon as possible
Please tell us your requirements, applications and other information in details. Our sales and technical staff will select the applicable model for you.[/Iconbox]
If you need OEM service with your own logo or products, please let us know. If you have any other specific requirements, please do not hesitate to contact us.
We provide online and offline support from 8 : 12:00 to 17:00 , Monday to Friday , Beijing time .If you have any questions about our products or services , please send email or call us. You can also get help from our FAQ online.
We prepare a detailed user manual for our customers. The manual will tell you how to assemble, operation, maintenance and repair of our machines. Paper manual will go with the machines. We also send electronic manual or related video via e-mail on request. [/Iconbox]
If our machine does not work within 12 months, we will provide spare parts for free, and you only need to pay for delivery. If it’s out of warranty time, you can get the best rate from our part.
How to order
1. Consult us about this product on line or by e-mail. 2. Negotiate and confirm the final price, shipping , payment methods and other terms. 3. Send you the proforma invoice and confirm your order. 4. Make the payment according to the method on proforma invoice. 5. We prepare your order in terms of the proforma invoice after confirming your full payment. 100% quality inspection will be provided before shipping. 6. Send you machine by air or by sea.